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Unicom Infotel Private Limited

Industry
Professional Services
Location
Mumbai


CLIENT SNAPSHOT

Fragmented communication and security systems making seamless connectivity a challenge.





A leading corporate law firm, with expertise spanning banking & finance, advisory, infrastructure, media, and many more.

The client was operating with disconnected phone systems, VC tools, and security setups.

This resulted in fragmented communication and infrastructure. Their existing setup lacked a unified platform and structured, certified cabling to reliably support their growing technology needs.



PROJECT OVERVIEW

 BeforeAfter
Voice & telephonySeparate, disconnected phone setups per locationSingle unified communications platform linking all three offices
Video conferencingNo dedicated meeting-room video systemBoardroom-grade video conferencing unit
ConnectivitySingle-path, location-by-location internet linksRedundant leased line, MPLS, and internet paths tying all sites together
SurveillanceLimited, inconsistent camera coverageIP camera coverage with centralized NVR recording at every site
Cabling & infrastructureAd hoc cabling, no formal documentationFully structured, certified Cat-6 cabling with rack-level documentation


THE CHALLENGE

One firm, three locations, no common system

Operating across multiple sites, the firm’s communication tools had grown independently at each location. Getting a client or colleague to the right person on the first try wasn’t guaranteed, and there was no dedicated way to run a proper video call between offices.

Their security coverage was equally inconsistent, with no centralized way to monitor multiple sites.

The underlying cabling had never been documented or certified.This made any future change harder than it needed to be.



THE SOLUTION

One unified platform, tying three sites together

3
LOCATIONS UNIFIED
30+
IP PHONES DEPLOYED
1
UNIFIED COMMS PLATFORM
2x
REDUNDANT WAN LINKS

Unicom Infotel designed and deployed a single unified communications and security architecture spanning all three locations.

These were connected over redundant network paths.

Unified Voice & Messaging

An enterprise unified communications platform now anchors calling, voicemail, and instant messaging. Over 30 IP phones were deployed across desks and meeting rooms.

Unified communications platform · 30+ IP phones · unified voicemail & IM


Video Conferencing

A dedicated video conferencing unit gives the firm a proper boardroom-grade meeting experience between offices, instead of the earlier ad hoc calls.

Dedicated video conferencing unit


Resilient Connectivity

Leased line, MPLS, and internet links now run in parallel across the three sites.

This results with voice and data traffic being independent and not on any single connection staying up.

Leased line + MPLS + internet · multi-path WAN


Surveillance & Structured Cabling

IP cameras with NVR-based recording now cover each site.

All running on newly structured, certified Cat-6 cabling with full rack and port documentation for easy future changes.

IP surveillance + NVR · certified structured cabling

Client identity withheld per customer confidentiality agreement.

Explore Our Technology Solutions in Action

Drop in a query, start a conversation, or connect with the nearest UNICOM INFOTEL office, and we’ll take it forward from here