Customer Support
All the technology in the world can fail to deliver results if not implemented properly. Without expert teams at Unicom Infotel and our experience of two decades in providing end to end enterprise solutions, we ensure a seamless integration of technology in your premises.
Project Design & Consultancy
Out network of strategic partners enabled us to provide clients with a portfolio of end to end technology solutions and services which are unmatched by any other single organization. Using our collective technology expertise, industry insights and global business practices, our certified AV professionals deliver a full suite of design services. Right from analyzing needs to concept design, document preparation to technical compliance, our team will completely guide to through your infrastructure.
Technology Upgradation
Upgrading or transforming your legacy technology platform could be a welcome move as the new technology can provide a much enhanced experience for people within your organization. We are experts in helping you upgrade to higher or newer versions of Data Infrastructure. We can ensure that you move rapidly through the transformation process and obtain measureable value with the least amount of risk.
- Auditing the existing setup
- Concept design and future recommendations
- Balanced techno-commercial proposals
- Professional supply and installation
Post-Handover Warranty and AMC Support
To get an enhanced product life cycle and optimization of your infrastructure, we approach you to sign off with our onsite support and AMC services for an increased ROI. Our skilled on-field service engineers have the relevant experience and expertise to handle your requirements, however complex they may be. Besides our regular services during working hours, you can reach us anytime and anywhere in case of emergency.
- Dedicated support Team with more than 150 trained engineers
- Call response within 2-4 hours
- Preventive maintenance during warranty and AMC
- Standby backup within 24-48 hours for warranty sites
- Man power support for critical events
- Operational Maintenance Engineer support at site